Hank ("Hank," "we," "us," or "our") operates gohank.ai and provides digital marketing and online presence services for independent contractors and tradespeople in the United States. This Privacy Policy describes how we collect, use, and share information about you when you use our website or services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information you provide directly:
Information collected automatically:
Information from third parties:
We use the information we collect to:
We will not use your information to send you marketing communications from third parties, nor will we sell your data to advertisers or data brokers.
We do not sell your personal information. We share your information only in the following circumstances:
We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we retain basic account information for up to 12 months in case you return, then delete it.
You may request deletion of your data at any time by contacting us at support@gohank.ai. We will process deletion requests within 30 days, except where retention is required by law.
Our website uses cookies and similar tracking technologies to understand how visitors interact with our site and improve your experience. Specifically, we may use:
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@gohank.ai. We will respond within 30 days.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our services are intended for adults operating businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@gohank.ai and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you are a customer) or by posting a prominent notice on our website. The "Last updated" date at the top of this page will always reflect the most recent revision.
Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We're happy to answer any questions about how we handle your data. Reach out and we'll respond within 24 hours.